Careers at Shannon Leisure Centre

We are looking for new staff to join our amazing Team. Candidates are expected to enjoy what they do, be a Team player and excel in their particular field. To see full details of the positions available click the links below.

• Full Time Leisure Attendant

  Job description

  Shannon Swimming & Leisure Centre is looking for an experienced Leisure Attendant to work in the gym and pool and with the ability to deliver a wide range of fitness classes and swimming lessons to the highest standard!

  Shannon Swimming & Leisure Centre facilities include:

  • 25m Swimming Pool
  • Sauna/steam facilities
  • Cardio Resistance Gym
  • Strength and Conditioning Gym
  • Extensive Free Weights Areas.
  • Group Class Studio.
  • Ample Resistance and CV Equipment.
  • Astro turf pitches
  • Indoor climbing wall
  • Sports halls
  • Skate park
  • Outdoor kid’s playground

  It is essential that the successful candidate:

  • Has a minimum of 2 year experience in working in the leisure industry.
  • An NCEF, NCEHS, ITEC, ACE or similar qualification to QQI L6 standard or higher in Fitness
  • IWS or RLSS level 2 Pool lifeguard qualification of equivalent
  • Swim Ireland level 2 swim teachers qualification.
  • Has an ability to teach a wide range of group classes to an exceptional standard including Functional Training, Circuits, Strength & Conditioning, etc.
  • Is a motivated and committed individual with excellent communication and customer service skills.
  • Social Media marketing and promotion experience.

  JOB DESCRIPTION:

  • This is a diverse and hands on role that will offer excellent career opportunities to develop within a dynamic leisure facility.
  • The successful candidate will ensure the cleanliness and presentation of the facility is always of the highest standard.
  • The successful candidate will ensure that member’s queries and concerns are always dealt with in a professional manner.
  • The successful candidate will ensure that Health and Safety procedures are adhered to within the facility.
  • The successful candidate will be required to teach adult and child swimming lessons
  • Lifeguarding the pool to the highest standard is required.
  • The successful candidate will carry out comprehensive gym induction programmes ensuring customers are fully aware of how to use the equipment safely and the best way for them to reach their fitness goals without injury.
  • New staff are required to deliver quality customer gym and group exercise class experience with the aim of customer retention
  • The candidate will create marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules.
  • All staff must have a presence on the gym floor that enhances the customer’s experience as they arrive and train, offering advice, technique tips and ensuring customers get the best experience possible
  • All new staff will be required to deliver personal training sessions for customers
  • All leisure staff are required to work on kids camps during camp seasons.

  • Ability to earn additional income through fitness classes and swimming lessons

  This is an excellent opportunity for enthusiastic, organised and committed individuals to drive and deliver the highest level of safety and customer experience within our fitness facility.

  Job Types: Full-time, Permanent

  Apply: Send CV to karl@shannonleisurecentre.ie 

• Swim Teacher

  Job description
  The candidate is expected to be flexible, hardworking and diligent in their approach to work.

  Candidates must have:
  Swim Ireland Level 2 swim teacher’s qualification
  Available to work weekday’s and weekends

  Desirable:
  Swim Ireland Level 1 swim teacher’s qualification
  Child protection certification
  First Aid

  Job Types: Part-time, casual

  Apply: Send CV to karl@shannonleisurecentre.ie

• Part Time Fitness Instructor

  Shannon Swimming & Leisure Centre is looking for Part Time/Casual Gym Instructors

   

  It is essential that the successful candidate:

  • Has a minimum of 2 years experience in working in the leisure industry.

  • An NCEF, NCEHS, ITEC, ACE or similar qualification in Fitness

  • Has an ability to teach a wide range of group classes to an exceptional standard including Functional Training, Circuits, Strength & Conditioning, etc.

  • Is a motivated and committed individual with excellent communication and customer service skills.

   

  JOB DESCRIPTION:

  • This is a diverse and hands on role that will offer excellent career opportunities to develop within a dynamic leisure facility.

  • The successful candidate will ensure the cleanliness and presentation of the facility is always of the highest standard.

  • The successful candidate will ensure that member’s queries and concerns are always dealt with in a professional manner.

  • The successful candidate will ensure that Health and Safety procedures are adhered to within the facility.

  • The successful candidate will carry out comprehensive gym induction programmes ensuring customers are fully aware of how to use the equipment safely and the best way for them to reach their fitness goals without injury.

  • New staff are required to deliver quality customer gym and group exercise class experience with the aim of customer retention

  • All staff must have a presence on the gym floor that enhances the customer’s experience as they arrive and train, offering advice, technique tips and ensuring customers get the best experience possible

  • All leisure staff may be required to work on kids camps during camp seasons.

   

  This is an excellent opportunity for enthusiastic, organised and committed individuals to drive and deliver the highest level of safety and customer experience within our fitness facilities.

  Interested applicants should email their CV to karl@shannonleisurecentre.ie or apply through Indeed here. 

• Duty Manager (Pool)

  Job Title: Duty Manager (Pool)

  Location: Shannon Swimming & Leisure Centre Ltd

   

  Job Summary:
  Shannon Swimming & Leisure Centre Ltd is seeking a dynamic and experienced Duty Manager (Pool) to lead our pool operations. This role demands strong leadership skills in pool management, financial planning, and staff supervision, ensuring a safe, efficient, and customer-focused environment.

   

  Key Responsibilities:

  • Oversee daily pool operations, ensuring safety, cleanliness, and operational efficiency.
  • Possess detailed technical knowledge of all aspects of the pool environment.
  • Manage staffing schedules, ensuring staff qualifications and certifications are current.
  • Oversee the Shannon Leisure Centre Swim Academy and School Aquatics Programme.
  • Oversee the Shannon Leisure Centre Water Safety & Swim teacher Programme.
  • Enhance and deliver private lessons, lifeguard, and swim teacher courses.
  • Promote a vibrant swimming culture through advertising, special offers, and engaging activities.
  • Achieve financial and operational targets for pool operations, contributing to budget strategies and financial planning.
  • Conduct regular water testing and promptly address any issues.
  • Organise and lead regular staff training sessions and meetings.
  • Conduct disciplinary meetings when required, ensuring compliance with organisational policies.
  • Enforce safety rules, lifeguarding standards, and emergency response procedures.
  • Assist with general cleaning, equipment maintenance, and overall facility supervision.
  • Officiate events and address customer service concerns to maintain high satisfaction levels.
  • Support Dry Side Duty Manager and cover responsibilities as required.
  • Administer First Aid when necessary.
  • Undertake any training necessary for professional development.

   

  Qualifications & Skills:

  • Proven experience in pool management and staff supervision.
  • Strong knowledge of pool safety standards and technical operations.
  • Excellent leadership, organizational, and communication skills.
  • Financial acumen with experience in budget management and achieving financial targets.
  • Ability to promote programs effectively and engage the community
  • Level 2 lifeguard and full swim teacher qualification essential
  • First Aid certification, swim teacher tutor and lifeguard tutor qualifications preferred.

   

  Specialist Areas:

  • Swim Academy: Oversee academy operations, develop promotions, ensure instructor certifications, and organize groups, classes and instructors.
  • Staff Training and recruitment: Run regular inhouse staff lifeguard and swim teacher training sessions and qualification renewals. Run regular public swim teacher and lifeguard courses to supplement staffing requirements.
  • Customer Service & Admin: Handle customer inquiries, manage bookings, oversee incident reporting, and officiate events as needed.

   

  What We’re Looking For:

  • Strong leadership and organizational skills.
  • Experience in pool side, or sports facility management.
  • Excellent customer service and communication skills.
  • Ability to work flexible hours, including evenings and weekends.

   

  What We Offer:

  • Hours: 40 hours per week including days evenings and weekends
  • Pay: €20.50 – €21.50 per hour, paid weekly.
  • Leave: 23 days annual leave, plus public holiday entitlements.
  • Opportunities for professional development and training in a supportive environment.

   

  Application Process:

  • Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and suitability for the role. Applications should be sent to karl@shannonleisurecentre.ie or through Indeed here by 28th February 2025.

• Duty Manager (Dry Side)

  Job Title: Duty Manager (Dry Side) – Gym, Fitness Classes, Astro Turf & Sports Halls

  Location: Shannon Swimming & Leisure Centre Ltd.

   

  Job Summary:

  Are you a strong leader with a passion for fitness and sports facility management? We’re looking for a proactive and organised Duty Manager to oversee the daily operations of our gym, fitness classes, astro turf, and sports halls. This role is perfect for someone who thrives in a dynamic environment, enjoys leading teams, and is committed to delivering outstanding customer service.

   

  Key Responsibilities:

  • Manage daily operations across the gym, fitness classes, astro turf, and sports halls, ensuring safety, cleanliness, and efficient resource use.
  • Possess detailed technical knowledge of all aspects of the dry side environment.
  • Supervise and support staff, ensuring high service standards and a positive working environment.
  • Coordinate staff rotas, cover peak hours, and organise regular training sessions ensuring staff qualifications and certifications are current
  • Conduct regular safety inspections and promptly address any issues.
  • Assist with general cleaning, maintain and coordinate repairs for gym equipment and sports facilities.
  • Promote health and fitness through marketing campaigns, special offers, surveys and membership incentives.
  • Work towards financial targets and collaborate with the Centre Manager on action plans.
  • Ensure compliance with health and safety regulations and enforce facility rules.
  • Deliver gym and fitness classes training courses
  • Organize and lead regular staff training sessions and meetings.
  • Conduct disciplinary meetings when required, ensuring compliance with organisational policies.
  • Enforce safety rules, centre standards, and emergency response procedures.
  • Officiate events and address customer service concerns to maintain high satisfaction levels.
  • Support Pool Side Duty Manager and cover responsibilities as required.
  • Administer First Aid when necessary.
  • Undertake any training necessary for professional development.

  Specialist Areas:

  • Gym & Fitness: Oversee gym operations, run fitness classes and personal/private training sessions, develop promotions, ensure instructor certifications, and organize group fitness classes.
  • Astro Turf & Sports Halls: Manage bookings, coordinate leagues and events, and build partnerships with local sports clubs and community groups.
  • Customer Service & Admin: Handle customer inquiries, manage bookings, oversee incident reporting, maintain procedural manuals, and officiate events as needed.

   

  What We’re Looking For:

  • Strong leadership and organizational skills.
  • Experience in gym, fitness, or sports facility management.
  • Excellent customer service and communication skills.
  • Ability to work flexible hours, including days, evenings and weekends.

   

  What We Offer:

  • Hours: 40 hours per week. (Incl breaks)
  • Pay: €20.50 – €21.50 per hour, paid weekly.
  • Leave: 23 days annual leave, plus public holiday entitlements.
  • Opportunities for professional development and training in a supportive environment.

   

  Application Process:

  • Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and suitability for the role. Applications should be sent to karl@shannonleisurecentre.ie or through Indeed here by 28th February 2025.

• CRM and Membership Coordinator

  Job Title: CRM & Membership Coordinator

  Location: Shannon Swimming & Leisure Centre Ltd.

  Job Summary:
  We are seeking a dynamic CRM & Membership Coordinator to manage and optimise our Legend membership CRM system, driving membership engagement, retention, and marketing initiatives. This role will focus on both individual and corporate memberships, ensuring seamless renewals, strategic marketing campaigns, and building strong relationships with corporate clients to grow our membership base. The ideal candidate will bring a balance of technical CRM expertise, marketing acumen, and business development skills.

  Key Responsibilities:

  CRM Management & System Optimization

  • Oversee the Legend CRM system, ensuring data integrity and operational efficiency.
  • Identify and implement new system features to enhance business effectiveness.
  • Liaise with Legend support for updates, troubleshooting, and feature requests.
  • Train team members on best practices and new functionalities within the CRM.

  Corporate Account Management & Business Development

  • Manage and expand corporate membership accounts by building and maintaining client relationships.
  • Develop and execute corporate sales strategies to attract new business clients.
  • Collaborate with marketing to create tailored corporate membership packages and promotional campaigns.
  • Track and analyse corporate membership performance, providing actionable insights.
  • Attend networking events and industry meetings to promote corporate memberships.

  Membership Retention & Renewals

  • Follow up with non-renewing members to encourage re-engagement.
  • Implement automated workflows for renewal reminders and member engagement.
  • Monitor and improve retention rates through proactive communication and targeted offers.
  • Develop strategies for member engagement, including loyalty rewards and community events.

  Marketing & Campaign Management

  • Design and execute marketing plans to attract and retain members.
  • Create targeted email campaigns and automated workflows to enhance engagement.
  • Analyse marketing performance metrics to optimise strategies.
  • Collaborate with corporate clients to develop co-branded marketing initiatives.

  Swimming Lesson Management

  • Oversee swimming lesson renewals and manage new bookings.
  • Ensure accurate scheduling and seamless communication with Pool Side Duty Manager and members.
  • Develop initiatives to increase swimming lesson enrollments.

  Sales, Membership & Performance Reporting

  • Generate, analyse, and present reports on sales, memberships, and marketing campaigns.
  • Provide insights and recommendations to enhance member engagement and revenue growth.
  • Develop and maintain procedures for consistent and accurate reporting.
  • Identify new revenue opportunities through data-driven analysis.

  Technical Proficiency & System Knowledge

  • Maintain high proficiency in CRM operations, ensuring system efficiency.
  • Create and refine procedures for data management and reporting.
  • Stay updated on software developments and industry trends.
  • Proficient use of Microsoft Office (Excel, Word, PowerPoint, Outlook) and Microsoft Teams.
  • Utilise data analysis tools to inform strategic decision-making.

  Qualifications and Skills:

  • Strong CRM knowledge (Legend CRM or similar experience preferred).
  • Excellent communication and customer engagement skills.
  • Proven experience in corporate sales and account management.
  • Proficiency in marketing automation tools and campaign management.
  • Analytical mindset with a focus on performance tracking and reporting.
  • Highly organised with keen attention to detail.
  • Strong problem-solving abilities and a proactive approach to process improvement.
  • Advanced computer literacy, including Microsoft Office Suite and data analysis tools.
  • Marketing Qualification
  • Business Administration qualification
  • Experience in a similar role

  Specialist Areas:

  • CRM system management and optimisation.
  • Corporate account development and business growth.
  • Membership engagement and retention strategies.
  • Data-driven marketing and performance analysis.

  What We Are Looking For: We are looking for a proactive and tech-savvy individual with strong interpersonal skills and a passion for membership engagement. The ideal candidate will have a background in CRM management, corporate sales, and marketing, combined with the analytical ability to drive data-informed decisions. A self-starter who thrives in a dynamic environment and can juggle multiple responsibilities with ease will excel in this role.

  What We Offer:

  • Competitive pay at €17.50 – €18.50 per hour.
  • Flexible working hours (20 – 25 hours per week).
  • Opportunities for professional development and training.
  • A collaborative work environment with a focus on growth and innovation.
  • The chance to make a tangible impact on business development and member satisfaction.

  Application Process: To apply, please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. Applications should be sent to karl@shannonleisurecentre.ie or through Indeed here by 16^th March 2025. Shortlisted candidates will be contacted for an interview.